AI Retail OS Built for micromarkets, kiosks & vending

Turn any location into an autonomous self-service store.

Alwon is the AI Retail OS to launch, optimize and scale micromarkets, kiosks and vending – starting in LatAm and the US.

AI decisions built on real operator data
From 1 pilot to 1,000+ points
Keep your data, pricing and contracts in your hands
Alwon Control Center
Live network · 24/7

Revenue growth

+18% YoY
Out-of-stock reduction
vs. baseline
−28%
Operational efficiency
time saved per route
−32%
Shrinkage control
detected & prevented
−22%
Estimated metrics · Results vary by operation type, scale and maturity
See how the OS works
Platform overview

One OS for self-service retail

Alwon connects shopper experience, store execution and AI intelligence in a single operating system – so you don't need five tools to run one store.

Retail OS Core
Locations, catalog, prices, contracts and rules – all in one place with strong governance.
Shopper Experience
Smooth self-checkout flows for micromarkets, kiosks and vending – tailored per format.
Field Ops & Routes
Tasks, routing and service for your teams – guided by real-time data, not guesswork.
+15–30% sales per location
−20–40% operational time per visit
−15–25% shrink & waste
Explore Alwon

The OS in action

Use the tabs below to explore the product, operator view, AI brain and how we connect all formats – each with its own detailed view.

Product OS · Control the whole network

Alwon becomes your single control center for micromarkets, kiosks and vending. No more spreadsheets + disconnected tools to understand what is really happening.

  • Central catalog, pricing and promotions per cluster or client.
  • Planogram intelligence and product roles by occasion and format.
  • Contract, SLA and subsidy settings linked to each location.
  • Governance so changes are traceable – who did what and where.
Micromarkets Vending Coffee corners Office & residential

Operator & field view · Every visit, optimized

Your teams see what to do, where and when – instead of checking everything manually. Alwon translates data into actions for routes and service.

  • Dynamic route suggestions based on sales, gaps and SLAs.
  • Per-location task lists: restock, clean, fix, verify temperature.
  • Suggested quantities that protect availability and margin.
  • Exception-based workflows – focus on what is off, not what is fine.
Route planning Field execution Service tickets

AI & decisions · The Inventory Brain

AI without real operational know-how is just slides. Alwon's AI layer is built from real self-service operations – from SKU roles to field behavior.

  • Assortment and planogram suggestions per point and cluster.
  • Dynamic pricing and promotions guided by elasticity and context.
  • Forecasting that respects lead times, seasons and constraints.
  • APIs so your finance, ERP or HR tools can use the same brain.
Assortment brain Dynamic pricing Forecast & alerts

Formats & use cases · Beyond one type of store

Start where you are strong today – vending, micromarkets, coffee, convenience – and add formats over time without changing OS.

  • 24/7 micromarkets in offices, hospitals and residential buildings.
  • Smart vending + coffee as a service in corporate and industry sites.
  • Self-checkout layers for small convenience and fuel retail.
  • Hybrid models with subsidies, benefits and closed-loop wallets.
Corporate wellbeing Residential Transit & travel
Solutions

Where we plug in first

We start with the formats where you already win today – and then help you expand. Below are the most common starting points.

Corporate micromarkets
Always-on food & beverage in offices, warehouses and plants, with OS-level control of subsidies, policies and assortment.
Healthcare & education
Micromarkets and vending for hospitals and universities – high uptime, strong controls and better wellbeing.
Convenience & fuel
Layer self-service on top of existing convenience stores and fuel stations – from closed loops to extended hours.
Let's talk

Design your next rollout with us

Tell us how you operate today and what you want to unlock. We'll come back with a concrete pilot proposal – formats, numbers and roadmap.